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Clear about cost

How we are paid.

Financial decisions are personal. The way payment may apply should be clear in the context of the advice you are considering.

The short answer

Straight answers, with relevant context.

Crestwell is paid in different ways depending on the work and the advice area. The current ranges below are a clear starting point. Before you proceed, we will confirm the amount that applies to you, who pays it, when it is paid and any relevant conflict.

Ask a question about cost
Financial plans

$1,250 + GST

A financial plan currently costs $1,250 plus GST. We will confirm the work included and when the fee is payable before you proceed.

Personal and business protection

25%–220% upfront · 5%–20% ongoing

An insurer may pay Crestwell an upfront commission of 25% to 220% of the first year’s insurance payment, plus an ongoing commission of 5% to 20% of the annual insurance payment while the policy remains in place. This includes personal and business protection advice.

Lending

0.60%–0.95% of the loan

A lender may pay Crestwell a commission of 0.60% to 0.95% of the loan amount when lending advice results in a completed loan.

KiwiSaver and investments

0.25%–1.00%

For KiwiSaver, Crestwell may receive 0.25% to 0.50% of the amount managed for you. For investment advice, Crestwell may receive a management fee of 0.50% to 1.00% of the amount managed for you.

What you can expect

A conversation you can follow.

  • We explain the payment types that may be relevant to the advice you are considering, before you decide whether to proceed.
  • Where a provider payment, commission, incentive or conflict is relevant, we explain the arrangement that applies to your engagement.
  • We provide the current amount, calculation or estimate, along with payment timing and terms, in writing at the required stage of the advice process.
  • You can ask us to explain any cost, provider arrangement or conflict in plain language.
Company information

The detail behind the conversation.

Crestwell is a licensed Financial Advice Provider and a member of FSCL, its external dispute-resolution scheme. Read the company information for our licensing, complaints and conflict-management approach.

Company information